minion Platform Privacy Notice

This page describes what we collect when you use minion and how we keep that data protected. Our minion platform processes personal information — your email, phone number, identity details, payment methods, and account activity — to deliver services, verify your eligibility, and comply with local law. We take data security seriously and do not share your information without your consent or legal obligation.

We at minion operate under jurisdiction-restricted access rules. Our services are available only where local law permits. When you create a minion account, we conduct Know-Your-Customer (KYC) verification to confirm your identity. This process protects both you and our platform by ensuring compliance with applicable regulations. Your data is encrypted in transit and at rest using standard industry practices.

This notice explains what personal data we collect, how we use it, who has access to it, how long we keep it, and what rights you have. If you have questions about our data practices, contact our support team. Your privacy is a core commitment on minion.

What Data We Collect on minion

Account Registration Data

When you register on minion, we collect your email address, phone number, full name, and date of birth. We also ask for your residential address, city (such as Jakarta, Surabaya, Bandung, or Medan), and country to verify your jurisdiction eligibility. All account registration data is required to comply with Know-Your-Customer regulations and to ensure you are in a jurisdiction where our services are legally available.

Identity Verification Data

During KYC verification, we collect a copy of your government-issued identity document — such as a national ID card or passport. We may also request proof of address (utility bill, bank statement) to confirm your residential location. We store these documents securely and use them only to verify your identity. We do not share identity documents with third parties except where required by law.

Payment Method Data

When you deposit or withdraw funds on minion, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction reference and confirmation. If you use a bank virtual account (mobile banking, local payment, online payment, e-wallet), we store the account number and transaction history. We do not store full credit card numbers or sensitive banking credentials; we work with secure payment processors that handle this data separately.

Account Data

Email, phone, name, date of birth, address, city, country collected during registration.

Identity Documents

Government ID, proof of address stored securely for KYC verification only.

Payment Records

Deposit and withdrawal transaction history, payment method references, settlement confirmations.

Activity Logs

Your gameplay history, login timestamps, device information, IP addresses for security.

Account Activity Data

We collect data about your activity on minion — what games you play, when you log in, your device type, your IP address, and your browser information. This data helps us detect fraud, improve platform security, and provide customer support. We also track your account balance changes, deposits, withdrawals, and betting history. Activity data is used to comply with anti-money-laundering (AML) regulations and to identify suspicious patterns.

Cookies and Tracking Data

Our minion platform uses cookies to remember your preferences, keep you logged in, and improve your experience. We do not use cookies to track you across other websites. Our cookies are functional (necessary for the site to work) and analytical (helping us understand how users interact with minion). You can disable cookies in your browser settings, but some minion features may not work properly without them.

How We Use Your Data on minion

Service Delivery

We use your personal data to create and manage your minion account, process your deposits and withdrawals, and deliver gaming services. Your email and phone are used to send you account notifications, transaction confirmations, and support messages. Your identity data is used to verify you are eligible to use minion in your jurisdiction. Your payment method data is used to process transactions through our payment processors and partner banks.

Compliance and Legal Obligations

We are required by law to conduct Know-Your-Customer verification and report certain account activities to relevant authorities. We use your personal data to comply with anti-money-laundering (AML) regulations, counter-terrorism financing (CTF) laws, and gambling licensing requirements in jurisdictions where minion operates. If we receive a legal request from law enforcement or a court, we may be required to share your data without your prior consent.

Fraud Prevention and Security

We monitor account activity, login patterns, and transaction history to detect and prevent fraud. We use your IP address, device information, and login history to identify unauthorized access attempts. If we detect suspicious activity on your minion account, we may freeze your account, request additional verification, or block withdrawals until the activity is clarified. This protects both your account and our platform.

Platform Improvement

We use anonymized and aggregated data to improve minion — understanding which games are popular, how users navigate the platform, and where the user experience can be enhanced. We do not use individual user data for marketing or profiling without your explicit consent. We may send you service announcements about platform updates or important changes to our terms, but these are not marketing messages.

Third-Party Data Processing

Our minion platform works with third-party processors: payment providers (to process DANA, e-wallet, mobile banking, local payment transactions), cloud hosting providers (to store data securely), and identity verification services (to conduct KYC verification). These processors are contractually obligated to protect your data and use it only for the purposes we specify. We do not allow third parties to use your data for their own purposes.

Data Retention and Deletion

We retain your personal data for as long as your minion account is active and for a period afterward to comply with legal and financial record-keeping requirements. If you close your account, we stop using your data for service delivery but may retain it for compliance, fraud prevention, and legal disputes. You can request deletion of your data subject to legal obligations — contact our support team to submit a data deletion request. We will comply with deletion requests where legally permitted.

International Data Transfer

Our minion servers may be located outside your home country. When your data is transferred internationally, we apply standard contractual clauses and encryption to ensure the same level of protection. You acknowledge that your data may be processed in jurisdictions with different data protection laws. By using minion, you consent to international data processing in accordance with this notice.

Contact and Data Subject Requests

If you wish to access, correct, or delete your personal data on minion, or if you have questions about our privacy practices, contact our support team through your account dashboard or email us at the address provided in the help section. We will respond to data subject requests within the timeframe required by applicable law. If you are in the European Union or a jurisdiction with similar data protection laws, you have additional rights under those laws, which we respect.

We at minion take your privacy seriously. Our data practices are designed to protect your information while delivering the services you expect. We review and update this privacy notice regularly to reflect changes in our practices or applicable law. If we make material changes, we will notify you through your minion account or email. Your continued use of minion after such notice constitutes your acceptance of the updated privacy notice.

Our services are available only where local law permits. Your use of minion is subject to this privacy notice and our full terms and conditions. If you do not agree with our data practices, you should not use minion. For questions about service availability in your region or data privacy concerns, our support team is available to assist.